FAQ's

What makes Mulier Coffee unique?
At Mulier Coffee, we offer a handpicked selection of five exceptional, single-origin coffees from renowned coffee-growing regions. Each coffee is carefully selected to showcase the unique flavors and characteristics of its origin, bringing you a truly authentic and refined coffee experience.

Where are Mulier Coffee’s products sourced from?
Our collection features coffees from top coffee-producing regions: Brazil (Santa Maria, Sao Jose, Sitio Congonhal), Ethiopia (West Arsi Refisa), and Colombia (Tumbaga Decaf). We work closely with farmers who prioritize quality and sustainable practices, ensuring a superior cup of coffee every time.

What is single-origin coffee?
Single-origin coffee is sourced from a specific region or farm, which allows the unique flavors of that area’s soil, climate, and processing methods to shine. This approach lets you experience the authentic and distinct characteristics of each coffee’s origin.

How should I store my Mulier Coffee beans?
To keep your coffee fresh, store it in an airtight container in a cool, dry place, away from direct sunlight. Avoid refrigerating or freezing your beans, as this can affect their flavor and aroma.

What grind options do you offer?
Currently, we offer our coffee in whole bean form to preserve freshness. For optimal flavor, we recommend grinding your beans just before brewing. If you have specific grind needs, please reach out to us at hello@muliercoffee.com.

Is your Tumbaga, Colombia coffee really decaf?
Yes, our Tumbaga, Colombia coffee is 100% decaffeinated. It’s an excellent choice for those looking to enjoy a rich, flavorful coffee without the caffeine.

How can I place an order?
Ordering is simple! Visit our online store, select the coffee you’d like to purchase, add it to your cart, and proceed to checkout. If you have any questions during the ordering process, feel free to contact us at hello@muliercoffee.com.

Do you ship internationally?
At the moment, we ship within [specify your shipping regions here, e.g., the United States, Europe, etc.]. We are actively working to expand our shipping options. For updates, please sign up for our newsletter.

How long does it take to receive my order?
Orders typically process within 1-2 business days. Shipping times vary based on location but generally range from [specify estimated delivery times, e.g., 3-7 business days]. You’ll receive a tracking number once your order ships.

Can I return or exchange my coffee if I’m not satisfied?
Your satisfaction is our priority! If there’s an issue with your order, please reach out to us at hello@muliercoffee.com within 14 days of receipt, and we’ll be happy to assist you with a return or exchange.

How can I get in touch for additional questions?
We’re here to help! For any inquiries, feel free to reach out to us at hello@muliercoffee.com, and our team will get back to you promptly.